Operations Agent - DHL Express (Bekasi, Jakarta Raya)

Join DHL Express, a global leader in logistics and express delivery, as an Operations Agent in Bekasi, Jakarta Raya. In this dynamic role, you will play a pivotal part in ensuring seamless shipment processing—both inbound and outbound—while adhering to DHL's rigorous standards and procedures. With a focus on efficiency and accuracy, you will utilize tools like DHL's proprietary software and SAP to manage and track shipments, ensuring they are processed and dispatched promptly.

Bekasi, a bustling city in Jakarta Raya, is the perfect location for this role. As an Operations Agent, you will be part of a team that handles a high volume of shipments daily, requiring quick thinking, problem-solving skills, and a keen eye for detail. This is an opportunity to grow within a company that values its employees and offers a range of benefits and training programs to support your professional development.

📋 Tanggung Jawab Pekerjaan

• Process and manage inbound and outbound shipments using DHL's proprietary software and SAP.
• Ensure accurate and timely shipment tracking and documentation.
• Adhere to DHL's strict quality control and safety protocols.
• Collaborate with the team to resolve any issues or discrepancies in shipment processing.
• Participate in regular training and development programs to enhance your skills and knowledge.
• Maintain a high level of accuracy and efficiency in all tasks.
• Assist in the organization and maintenance of the warehouse.
• Provide excellent customer service to internal and external stakeholders.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a similar role within the logistics or warehouse industry.
• Familiarity with DHL's proprietary software and SAP is a plus.
• Strong attention to detail and the ability to work under pressure.
• Excellent communication and teamwork skills.
• Ability to lift and move heavy packages.
• Valid driver's license and the ability to drive a company vehicle.
• Proficiency in English and Indonesian.
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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